Degraded ZettaCloud update communication: United States

Incident Report for RCS Cloud

Resolved

This incident has been resolved.

Posted Oct 01, 2026 - 21:04 UTC

Monitoring

A fix has been implemented. We are monitoring services and verifying the status.

Posted Oct 01, 2026 - 20:04 UTC

Identified

Some ZettaCloud users in the US may still experience change update delays, but we are starting to see improvements as the service provider works on solutions.

Posted Oct 01, 2026 - 19:59 UTC

Investigating

ZettaCloud in the US is being impacted by a downgraded service at a cloud service provider; changes made to library assets and playlists may not immediately update across all services.

Our engineering team are working with the provider.

Posted Oct 01, 2026 - 19:41 UTC

This incident affected: ZettaCloud.